Usability: Humane Society of Austin

A usability and user experience project using standard test plan and evaluation methodology to investigate tasks and usability of the Humane Society of Austin website.Developing a test plan for the Humane Society of Austin website involved indentifying the scope of the plan, relevant tasks, and defining the methods used to gather data from our selected users.

Prior to testing users a heuristic evaluation of the website was performed to identify some quick-fix suggestions and single out appropriate tasks for users to undertake.

A short survey administered before the start of each test provided background information related to the users and their understanding of websites similar to the Humane Society of Austin website. Users were then asked to complete 4 tasks to the best of their ability. Time on task, completion rate, error rate, and think aloud notes were the pieces of information gathered during each user's series of tasks.

Once testing was completed both the qunatitative and qualitative data was synthesized into a test report and a list of recommendations was provided for enhancing the website's overall user experience and usability.

Click here to view the test plan. Click here to view the test report.


Take a gander at the projects I have worked on in the past and am currently working on to see if I might be the right fit for you and your company.


Crowdsourcing Uncovered

Experience Gained!: A UT Videogame Archive Interactive Exhibit

Image Retrieval and Relevance

Humane Society of Austin

BCCP Finding Aid

Taco Quest

About Me

As mentioned above, my name is Matt. I currently reside in Austin, TX and have spent the last two years as a student at the University of Texas School of Information. During my time as a Masters degree candidate, focusing on user experience and archival practices, I worked as a volunteer in the film department of the Harry Ransom Center and as the UT Videogame Archive Intern at the Dolph Briscoe Center for American History. Working at those two institutions allowed me the chance to explore archival practices and afforded me the opportunity to understand user experience in physical spaces and within the context of educational institutions. Understanding physical spaces as it relates to UX and the potential ties to the digital represents an interesting path UX appears to be forging and a path that interests me greatly.

Click here to view my complete CV/Resume.


The University of Texas at Austin
MSIS, Master of Science in Information Studies

The University of Texas at San Antonio
BA, Bachelor of Arts in Classical Studies
Summa Cum Laude


UT Videogame Archive Intern
Austin, TX
Cataloged, and encoded finding aids for the UT Videogame Archive.
Processed born digital materials including hard drives, 5.25” and 3.5” floppy disks.
Assisted in the creation of forms and policy related to the archive and its contents.
Performed outreach duties involving donors and members of targeted communities.
Developed content strategy for the creation of a centralized Briscoe Center information hub.
Created an interactive exhibit using materials from the archive utilizing user experience principles and concepts

Harry Ransom Center Film Collection Volunteer
Austin, TX
Scanned, OCR'd, and transcribed documents from the David O. Selznick collection.
Assisted in the design and creation of web exhibit material.
Performed basic preservation, cataloging, and processing work.

San Antonio, TX
Developed and wrote screenplays for entrance into film festivals and competitions.
Researched procedures for establishing copyright on created materials.
Worked to establish connections with local area media groups.


MS Excel, MS Word, MS Power Point, Gantt Project, Libreoffice Document, Calc
Adobe Photoshop, Adobe Illustrator, Axure, InVision, moqup
Qlik, Tableau
Basic PHP, HTML, CSS knowledge
PC hardware Installation
User Experience, User Centered Design Principles, Content Strategy, Storyboard creation, Persona Creation, Creative Writing, Research


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